Front Desk Don'ts

"The Hotel Inspector" on BBC America is a favorite (or "favourite"?) of mine. In short, a famous hotelier visits down-and-out-ish hotels and gives them tips on improving their lots. Some of the advice is hard to hear, but I hope everyone is better for it.

Last night the inspector visited a quaint inn, only to find a scary police notice taped to the front desk. "Cluck cluck," clucked the inspector, and I agreed.

I got to thinking about things I've cocked an eyebrow at while waiting at various front desks. A short list:
1. Employees on personal calls. We all have to make them, but when customers are within earshot, a discreet "goodbye" is in order
2. Fake flowers
3. A greasy styrofoam container full of overly fragrant left-overs
4. A stack of complaint forms (don't give the customers ideas)
5. Nothing (a bit cold and austere)

Coming soon: Front desk likes!